System Requirements¶
The Graphics Agent for Windows depends on the following system capacities and capabilities:
Supported Host Instance Types¶
| Environment | Supported instance types |
|---|---|
| VMware ESXi (6.0+) | VMware Hardware Version 11 |
| KVM (5.0+) | QEMU/KVM |
| Physical machines | Windows physical machine |
| AWS EC2 |
|
| Microsoft Azure |
|
| Google Cloud Platform | Any instance with a supported GPU |
Host Instance Requirements¶
| Global instance requirements | |
|---|---|
| Operating Systems |
|
| Remote Host Memory | At least 2GB of RAM is required on the host desktop. The agent should have at least 512MB of available memory. |
| Remote Host GPU Memory | At least 1GB per 4K UHD display |
| Remote Host CPUs | At least 2 CPUs are required on the host desktop. Processors must support Streaming SIMD Extensions (SSE) 4.2. To use PCoIP Ultra, processors must support the AVX2 instruction set. |
| Network Ports | The following ports must be open on the host desktop:
|
| Storage | At least 100MB for installation and 100MB for logging are recommended. |
Only the listed versions of Windows 10 are supported
The Graphics Agent for Windows is compatible with Windows 10 1809, 1903, 1909 (64-bit Professional and Enterprise). Other versions of Windows 10 are not supported.
Supported GPUs¶
NVIDIA GPUs¶
| Instance | GPU | Driver | Driver download |
|---|---|---|---|
| VMware ESXi or KVM |
GPUs as listed in NVIDIA's GRID release notes. | GRID 10.1 (442.06) | Download instructions |
| Physical PC |
|
Use the latest 442.x driver for your supported GPU | Download information |
| AWS EC2 G2 | NVIDIA K520 | GRID R367 (370.28) | Download instructions |
| AWS EC2 G3 | NVIDIA M60 | GRID 10.1 (442.06) | Download instructions |
| AWS EC2 G4 | NVIDIA T4 | GRID 10.1 (442.06) | Download instructions |
| Microsoft Azure | NVIDIA M60 | GRID 10.1 (442.06) | Download instructions |
| Google Cloud Platform | NVIDIA P4, P100, T4 | GRID 10.1 (442.06) | Download instructions |
Note: NVIDIA Tesla cards have license limitations
Systems using NVIDIA Tesla-based GPUs, including M60, M10, and M6, are subject to licensing restrictions which may further reduce the available number of monitors or their available resolutions. For systems using Tesla-based GPUs, only licensed displays and resolutions will use GRID functionality. For more information, see NVIDIA’s Grid Licensing User Guide
Info: Display limitations on Microsoft Azure
Graphics Agents running on Microsoft Azure may be limited to a single 2560x1600 display, depending on the state of NVIDIA GRID licensing.
Consumer-grade NVIDIA GPUs in Windows 10 PCs
In addition to the Quadro and Tesla GPUs listed here, it is possible to use certain NVIDIA consumer-grade GPUs with Windows 10 physical PCs. PCoIP agent machines using these cards require special configuration and have limitations beyond those documented in this guide. For more information and detailed instructions, see Teradici Cloud Access Software Instructions for Consumer Grade NVIDIA GPUs in the Teradici Knowledge Base.
The following cards have been tested and are known to work. Additional cards will likely work, but have not been tested:
- NVIDIA GeForce RTX 2080
- NVIDIA GeForce GTX 1080
- NVIDIA GeForce GTX 1050
- NVIDIA GeForce GTX 660
- NVIDIA Quadro 2000
- NVIDIA Quadro P650
AMD GPUs¶
| Instance | GPU | Driver | Driver download |
|---|---|---|---|
| Microsoft Azure | AMD Radeon MI25 | 19.Q4.1 | Download instructions |
-
AWS EC2 G4 instances must be configured with an NVIDIA GRID Quadro Virtual Data Center Workstation license. ↩