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Supported Displays¶

The Graphics Agent for macOS supports a maximum of four displays on the PCoIP client and a maximum resolution of 4K UHD (3840×2160).

If you are using a monitor that has more than 3840 pixels in either dimension, you must scale your display to 3840x2160 or lower before launching the PCoIP Client.

Connected monitors, resolution scaling, and rotation should all be configured and fixed on the client computer before establishing a remote PCoIP session. Changing screen display scaling, rotation or number of displays during a PCoIP session is not supported, and can result in unexpected display or mouse behavior.

Important: Local displays are disabled when in session

When a PCoIP session begins, all physical displays attached to the host machine—including built-in and connected external monitors—will show black screens. After the session ends, the host physical displays are re-enabled, and function as usual.

PCoIP agents support any of these monitor configurations:

Vertical line
Horizontal line
Box display

Monitors can be used in any standard rotation (0°, 90°, 180°, or 270°). Any monitor can be the primary.

The Graphics Agent for macOS provides the following benefits:

Display resolutions: The Graphics Agent for macOS can provide any resolution a client asks for up to 4K UHD.
3D application support: Full-screen 3D applications are supported.

Note: Using multiple high-resolution displays

Systems with multiple high-resolution displays, such as quad 4K UHD topologies, require powerful system infrastructure. Be sure to use a system with sufficient bandwidth, client capabilities, and host capabilities to support your required display topology.