MC: PCoIP Connection Manager Session Settings

Select the PCoIP Connection Manager session connection type from the MC to configure a profile to use a PCoIP Connection Manager as the PCoIP session broker.

This selection requires a device restart after being changed.

Note: To enable a property in the MC, click the Set in Profile check box and configure the fields as indicated. After you update the properties on this page, click Save to save your changes.

MC Session Connection Type – PCoIP Connection Manager

MC Session Configuration Parameters

Parameter Description

PCoIP Connection Manager Server Address

Enter the Uniform Resource Identifier (URI) for the PCoIP Connection Manager.

Note: The URI must be in the form "https://<hostname|IP address>".

Pool Name to Select

Enter the desktop name used by the client when starting a session.

Note: This field is case-insensitive.

Server Port

By default, port 443 is used to communicate with the connection server. If your network is set up to use a non-standard port for secure connections, enter the port number.

Certification Check Mode

Select the level of verification performed on the certificate presented by the connection server:

  • Warn if the connection may be insecure (Default): Configure the client to display a warning if an unsigned or expired certificate is encountered, or if the certificate is not self-signed and the zero client trust store is empty.
  • Reject the unverifiable connection (Secure): Configure the client to reject the connection if a trusted, valid certificate is not installed.
  • Allow the unverifiable connection (Not Secure): Configure the client to allow all connections.

Certification Check Lockout Mode

Select whether to lock or unlock Certification Check Mode:

  • Unlocked: Select this option to allow users to change the Certification Check Mode setting using the OSD or AWI.
  • Locked: Select this option to prevent users from changing the Certification Check Mode setting.

Auto Connect Mode

This field determines the client's auto connect behavior after startup:

  • Enabled: The client automatically connects with the connection server after startup and a PCoIP session ends, bypassing the OSD Connect page.
  • Disabled: The client does not automatically connect with the connection server.
  • Enabled With Retry On Error: The client will continuously attempt to contact the connection server. After a connection failure, the client waits before attempting to connect again. This wait time increases with each successive failure. The wait interval is not configurable.

Note: Devices running firmware 4.1.1 or lower do not support Retry On Error behavior and will always perform a single attempt to contact the connection server when this option is selected.

Connection Server Cache Mode

This field determines whether a connection server is dynamically added to the Server drop-down menu on the OSD Connect page when a user types in a valid server URI, or whether it appears in a read-only list for the user to select.

  • Last servers used: Select this option if you want a list of cached servers that a user has typed in to appear in the Server drop-down menu on the OSD Connect page.
  • Read-only: Select this option if you want users to select a connection server from a read-only list.

PCM Server Cache Entry (1 to 25)

Enable the desired number of fields (up to 25) that may appear in the cache on a user's OSD Connect page, and for each one, enter a PCoIP Connection Server URI to which a user is allowed to connect.

  • If Last servers used is selected in the Connection Server Cache Mode field, a new connection server is added to the Server drop-down menu whenever the user types in a valid server URI.
  • If Read-only is selected, a user can only select a server from a read-only list in the Server drop-down menu.

Self Help Link Mode

When enabled, enables the Self Help Link on user authentication screens. For a description of this feature, see Enabling the Self Help Link.

Auto Launch If Only One Pool

When enabled, users are automatically connected to a provisioned desktop after user credentials are entered.

Enable Login Username Caching

When enabled, the username text box automatically populates with the last username entered.

Use OSD Logo for Login Banner

When enabled, the OSD logo banner appears at the top of login screens in place of the default banner. You can upload an OSD logo from the OSD Logo Upload page.

Enable Peer Loss
Overlay

When enabled, the “Network Connection Lost” overlay appears on the display(s) when a loss of network connectivity is detected. Normal hypervisor scheduling delays can falsely trigger this message.

Note: This option is only available for a zero client. Desktop applications that require the peer loss notification should re-enable the feature through the OSD, AWI, or MC.

Enable Preparing Desktop Overlay

When enabled, the "Preparing Desktop" overlay appears on the display(s) when users log in.

Note: This overlay provides assurance that login is proceeding if the desktop takes more than a few seconds to appear.

Enable Session Disconnect Hotkey

When enabled, users can press the Ctrl+Alt+F12 hotkey sequence to pop up the "Zero Client Control Panel" overlay, which lets them disconnect the current session on the workstation or power off the workstation.

Note: Before users can use this disconnect hotkey sequence, certain other configuration options must be in place. See Disconnecting from a Session for details.

PCoIP Utility Bar Mode (Tera2 zero clients only)

When enabled, the PCoIP Utility Bar appears at the top of the primary display when a user is in session and moves the cursor directly under the bar. The utility bar can be used to disconnect a session or to shut down a remote workstation. For Direct to Host session connection types, Local Cursor and Keyboard must be enabled in order for the zero client to process mouse events for the utility bar. For all connection types, the mouse must be locally connected (i.e., not bridged).

  • Disabled: Disables the PCoIP Utility Bar. Note: (By default, the utility bar is disabled.)
  • Enabled: Enables and auto-hides the PCoIP Utility Bar. Users can show the utility bar by pointing the mouse at the top of the screen directly under the utility bar. Users can slide the utility bar to the right and left at the top of the screen.
  • Enabled and Pinned: Enables and pins the PCoIP Utility Bar at the top of the screen. Users cannot hide the utility bar, but they can slide it to the right and left at the top of the screen.

Note: This feature is configurable from the MC and AWI only. It requires firmware version 4.2.0 or newer.

Disconnect Dialog Display Mode

This field lets you control what type of messages appear when a session is disconnected. There are three categories:

Information: User- or administrator-initiated actions affecting the session:

  • You have been disconnected because you logged in from another location or your host was shut down or restarted.
  • You have been disconnected because an administrator disconnected you.
  • You have been disconnected because you logged in from another location.
  • You have been disconnected because you disconnected from your workstation.

Warning: System-initiated, but expected actions affecting the session:

  • You have been disconnected because your session timed out.

Error: Unexpected system-initiated actions causing session to fail:

  • You have been disconnected.
  • Unable to connect (0x1001). Please contact your IT administrator.
  • Unable to connect (0x1002). Please contact your IT administrator.
  • Session closed remotely.
  • Session closed remotely (unknown cause).
  • You have been disconnected due to a configuration error (0x100). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x201). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x300). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x301). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x302). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x303). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x305). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x400). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x401). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x402). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x403). Please contact your IT administrator for assistance.
  • You have been disconnected due to a configuration error (0x404). Please contact your IT administrator for assistance.

Note: For detailed information about the above session disconnect codes, please see KB 15134-872 in the Teradici Support Site.

You can choose to display:

  1. Show All messages – This option shows all disconnect messages including Info, Warning, and Error messages.
  2. Show Error and Warnings Only – This option hides info messages and displays only error and warning messages.
  3. Show Error Only – This option hides Info and Warning messages and displays only Error messages.
  4. Show None – Don’t show any disconnect messages.

Session Lost Timeout

Enter the timeout (in seconds) for the connection of the active session. The valid timeout range for this field is 5 to 60 seconds. The session will be disconnected when this timeout period expires.

Enable DSCP

When enabled, the device populates the Differentiated Services Code Point (DSCP) field in the IP header, allowing intermediate network nodes to prioritize PCoIP traffic accordingly.

Enable Transport Congestion Notification

When enabled, transport congestion notification is enabled to allow PCoIP endpoints to react accordingly if an intermediate network node sets the congestion notification bit in either the IP header or PCoIP transport header.

Note: For more information about the PCoIP transport header, see PCoIP Packet Format.

Organization ID

Enter an organization ID for the company (e.g., "mycompany.com"). This field accepts any UTF-8 character.

Note: You only need to specify this parameter if the PCoIP Connection Manager requests it. The organization ID is used for certain types of PCoIP Broker Protocol authentication messages.