Configuring a Remote Workstation Card

Teradici's PCoIP Remote Workstation Card is a small add-in card that can be integrated into tower workstations, rack mount workstations, computer blades, and server blades. The card's TERA-series processor performs advanced display compression algorithms to encode a user's full workstation environment. This information is then communicated in real time over an IP network to the user's PCoIP client.

Installing a Remote Workstation Card

Important! The remote workstation's card's MAC address is located on a sticker on the card. It is important to write down this address before installing the card in the workstation. see KB 15134-1348 in the Teradici Support Site for additional information.

For detailed instructions on how to physically install the card, please see PCoIP® Remote Workstation Card Quick Start Guide in the Teradici Support Center. This guide has detailed instructions for each step of the installation process.

Important: When connecting the graphics card to the remote workstation card with the provided cables, always connect the lowest numbered connector on the graphics card to the lowest numbered connector on the remote workstation card, and continue upward.

Some graphics cards have both DVI and DisplayPort connectors. To support 2560x1600 resolution when connecting these graphics cards, connect the lowest numbered DisplayPort connector on the graphics card to the lowest number connector on the remote workstation card. Connecting the DVI connector on the graphics card to the remote workstation card will limit you to 1920x1200.

For complete details about the resolutions supported by different connectors and cables, see KB 15134-1607 in the Teradici Support Site.

Establishing a PCoIP Session to a Remote Workstation Card from a Zero Client

Note: For information on how to connect using a Teradici PCoIP® Software Client, see Teradici PCoIP® Software Clients 1.9 Administrators' Guide.

After successfully completing the installation steps outlined in PCoIP® Remote Workstation Card Quick Start Guide, the card will be connected to the network and the workstation powered on. The next step is to initiate a PCoIP session from a zero client using SLP host discovery.

Note: SLP host discovery requires the zero client and host PC to reside on the same subnet. You also need to know the IP address and/or MAC address of the remote workstation card so you can select it from the list of available hosts. In addition, the remote workstation card must be configured to accept any peer or to accept the specific MAC address of the zero client. You can configure this from the host AWI Configuration > Session > Direct from Client page.

By default, DHCP is enabled on the remote workstation card to allow your DHCP server to assign an IP address. If your network does not support DHCP, the card's default IP address will be

To connect to a remote workstation card using SLP host discovery:

  1. From the Options > Configuration > Session menu on the zero client's OSD, select the Direct to Host + SLP Host Discovery connection type, and then click OK.
  2. Click the Connect button.
  3. When the Discovered Hosts screen appears with a list of available hosts, select the desired one by its IP/MAC address pair, and then click OK.
  4. If prompted, enter your user name and password, and then click OK.

When connected successfully, your display shows your desktop on the remote workstation, and the zero client's session LED on the front panel turns green.

Installing the PCoIP Host Software

Optionally, you can also install the PCoIP host software package on the workstation to allow you to manage the card directly from the PCoIP host software UI on the workstation.

Note: Before installing this package on the workstation, you must first log in to the remote workstation card from the AWI, and enable the host driver function in the firmware from the Configuration > Host Driver Function menu.

For detailed instructions on how to install the PCoIP host software, please see “PCoIP® Host Software for Windows User Guide” (TER1008001) or “PCoIP® Host Software for Linux User Guide” (TER1104006) in the Teradici Support Center.

Other Useful Links

The following topics provide more information about connecting zero clients and remote workstation cards.