FAQ - What are the required TCP/UDP ports for PCoIP technology?
Answer: The TCP and UDP ports assigned for PCoIP technology are shown in the tables below. Please note that IANA assigned port 4172 to the PCoIP protocol. HP Anyware License Server HP Anyware License Server Port Port Number Direction Description Online …
Knowledge Base Article FAQ Setup HP Anyware Management Console Remote Workstation Card Zero Clients
Last modified: May 1, 2025
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Setting Up Japanese Language and Keyboards
The following tutorial demonstrates how to set up Japanese language and keyboard for Windows PCoIP Software Client and connecting to Microsoft's Japanese Windows Server. Setting up language and keyboard is performed both on the host and client side. Note: …
Knowledge Base Article Tutorial Setup Peripheral Devices HP Anyware Zero Clients
Last modified: May 9, 2025
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Error 6405: PCoIP Agent failed to launch the remote session
Problem When connecting to a HP Anyware PCoIP Agent the client receives the "Error 6405: PCoIP Agent failed to launch the remote session. Please try again. If this failure persists, please report this failure to your system administrator."     Cause The …
Knowledge Base Article Troubleshooting Setup Session HP Anyware
Last modified: May 20, 2025
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HP Anyware Instructions for Consumer Grade NVIDIA GPUs (e.g. GeForce RTX 2080)
Overview  The purpose of this document is to outline key components, installation instructions and important notes of  HP Anyware on physical workstations with consumer grade NVIDIA GPUs.  NOTE: This document is intended for NVIDIA consumer grade GPUs. …
Knowledge Base Article Tutorial Setup HP Anyware Remote Workstation Card
Last modified: November 30, 2024
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How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?
This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …
Knowledge Base Article Tutorial Setup Management Management Console Remote Workstation Card Zero Clients
Last modified: September 22, 2023
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HP Anyware Connector - Common Installation Issues
This knowledge base article provides a brief list of troubleshooting steps for common issues related to installing the HP Anyware Connector. This article is not intended to be a comprehensive troubleshooting guide. The potential issues have been broken …
Knowledge Base Article Troubleshooting Setup HP Anyware
Last modified: May 1, 2025
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With All Access, is there still a free option for PCoIP Zero Client firmware and PCoIP Management Console?
Yes,  HP Anyware does offer the ability to trial free of charge, the Zero client firmware and the Management Console.  Once a trial is complete, the Management Console will still be able to be used to manual management of up to 100 endpoints. Subscription …
Knowledge Base Article Advisory Setup Management Console Zero Clients
Last modified: September 3, 2023
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How do I set the verbosity level for PCoIP Agent log entries?
For HP Anyware, Amazon Workspaces, and Horizon View 5.2+: When changing the verbosity level for the PCoIP Agent, the logging level for all components are changed.    Configuring the verbosity level in Windows The log verbosity for PCoIP Windows log files …
Knowledge Base Article Tutorial Setup HP Anyware
Last modified: September 3, 2023
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Sample nginx configuration for proxy when using remote device management
This is a sample configuration when using a NGINX version 1.14.1 reverse proxy. It was used for a NGINX system installed on Rocky Linux 8. You will be required to modify the highlighted unique fields for your environment. Other reverse proxy systems may …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: April 25, 2024
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Linux DHCP server configuration when using DHCP Discovery on PCoIP Management Console 2.x and 3.x
Answer: This is based on PCoIP Management Console 2.x and newer only This is an example of configuring a Linux DHCP server when using DHCP Option for device discovery. The DHCP server is configured by editing the configuration file: /etc/dhcpd.conf This …
Knowledge Base Article Tutorial Management Setup Management Console
Last modified: May 1, 2025
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