How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
Knowledge Base Article Advisory Accounts Licensing HP Anyware
Last modified: May 1, 2025
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Error: The Certificate for the Domain Controller is Untrusted or Invalid
Problem   When connecting to a HP Anyware PCoIP Agent the client receives the error "The Certificate for the Domain Controller is Untrusted or Invalid."     Causes:   The error generally means that the HP Anyware Connector was unable to communicate with …
Knowledge Base Article Troubleshooting Security Authentication HP Anyware
Last modified: March 25, 2024
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Do PCoIP Zero Clients support multi-factor authentication?
PCoIP Zero Clients support multi-factor authentication when connecting to HP Anyware, PCoIP Remote Workstation Cards, VMware or Amazon WorkSpaces. These can be used in pre-session authentication and in-session/post-session authentication scenarios. Since …
Knowledge Base Article Advisory Authentication Security HP Anyware Zero Clients
Last modified: April 1, 2025
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Can multi-factor authentication be used with PCoIP?
Multi-factor authentication systems are supported by Teradici Products. Examples of multi-factor authentication systems are RSA SecurID and Duo. HP Anyware Manager supports multi-factor authentication as secondary authentication via a radius server.  …
Knowledge Base Article Advisory Security Setup Authentication HP Anyware Zero Clients
Last modified: September 3, 2023
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Feature Requests and Accelerated Development
Feature Requests   Teradici frequently releases new features for all our our products creating adding more value to you and opening up many new possible uses for our products. The new features are driven by feedback from our valued customers telling us …
Knowledge Base Article Advisory Accounts HP Anyware
Last modified: November 28, 2023
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HP Anyware Manager SAML Authentication with Okta
  Requirements Must have an Okta account Must have users in Okta   1. Create an Okta account if you do not have one, or else log-in to your existing Okta account. You must be logged in as an Okta Admin. 2. From the Okta site click  Applications  from the …
Knowledge Base Article Advisory Authentication Management HP Anyware
Last modified: September 3, 2023
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FAQ - What features are available on my self-service HP Anyware support account
The HP Anyware self-service portal provides access to content on HP Anyware products and services. FAQ - General Create Account :  How do I create an account on the self-service portal?   Update Account : How do I update my profile on the self-service …
Knowledge Base Article FAQ Accounts HP Anyware
Last modified: September 4, 2023
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PCoIP MAC Agent: How to deploy AD Users to macOS agents for only with Mobile User accounts
Problem The issue is that when a new user logs in for the first time, macOS throws up a series of dialog boxes asking for confirmation of various things such as privacy settings, Siri usage, etc.  The macOS agent does not see/have access to these …
Knowledge Base Article Tutorial Setup Authentication HP Anyware
Last modified: October 4, 2023
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