How to use the HP Anyware Licensing Portal
The HP Anyware Licensing Portal provides secure access to the list of licenses and can be used by the company's assigned Account Administrator. The Account Administrator role can be fulfilled by one central administrator or can be distributed across …
Knowledge Base Article Advisory Licensing HP Anyware Management Console Remote Workstation Card Zero Clients
Last modified: May 13, 2025
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Cannot connect to session: Client shows licensing-related errors, or error 0x1002
Problem When attempting to establish a remote connection using a PCoIP client, the connection fails and one of these error messages appears: PCoIP Agent has no available licenses to launch the remote session. Please try again later. This desktop has no …
Knowledge Base Article Troubleshooting Session Licensing HP Anyware Zero Clients
Last modified: September 3, 2023
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FAQ - Licensing
This FAQ provides questions and answers on how to order, manage and troubleshoot licenses for PCoIP products FAQ - Purchasing Order : How can I purchase or obtain a license? Change Order : How can I change an existing order (split, merge, extend, renew, …
Knowledge Base Article FAQ Licensing Management Console HP Anyware Remote Workstation Card
Last modified: May 1, 2025
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How do I add more license administrators to manage my license subscription?
Login to your account to submit a customer service inquiry. Please include the new license administrator’s first & last name, email address, and your license activation code. … How do I add more license administrators to manage my license …
Knowledge Base Article Advisory Accounts Licensing HP Anyware
Last modified: May 1, 2025
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PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator.
Problem When starting a PCoIP session, the PCoIP Client shows the message "PCoIP Agent has no available licenses to launch the remote session. Please try again later. If this failure persists, please report this failure to your system administrator."     …
Knowledge Base Article Troubleshooting Licensing HP Anyware
Last modified: December 1, 2024
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How do I set up or override PCoIP Software Session Variables?
PCoIP Software session variables provide an easy and flexible way for administrators to tune and configure a PCoIP session if required.   HP Anyware PCoIP Agent There are two PCoIP group policy object template files in PCoIP Agent version 2.11 onwards.  …
Knowledge Base Article Tutorial Setup Management Session HP Anyware
Last modified: January 16, 2025
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Steps to activate HP Anyware licenses in offline environment
For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …
Knowledge Base Article Tutorial Licensing HP Anyware
Last modified: September 3, 2023
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PCoIP Agent reported "This version of trusted storage is not supported"
Problem The PCoIP Agent stops immediately after starting, and the log file contains: " Failed to add FNE trial license source: [1,7E1,2,0[70000027,0,5002E]] This version of trusted storage is not supported" Or running the pcoip-validate-license.ps1 …
Knowledge Base Article Troubleshooting Licensing HP Anyware
Last modified: September 9, 2024
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