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Teradici Virtual Audio Driver Deployment Guide

PCoIP® Component Installer

The PCoIP® Component Installer is a program for installing Teradici PCoIP components in VMware View 4.5+ virtual desktops. In this release, it installs the Teradici Virtual Audio Driver.

This audio driver provides support for bi-directional analog audio and locally terminated USB audio for VMware View virtual desktops. The Teradici Virtual Audio Driver must be used if microphone input is desired.

For optimal performance with Tera2 zero clients, it is recommended that you locally terminate USB devices on the zero client, install the Teradici Virtual Audio Driver on your VM, and select this driver as the default playback device.

Note

The locally terminated USB feature is available from the AWI Configuration > Audio page for Tera2 zero clients with firmware 4.2.0 (or later) installed. For more information about how to locally terminate USB devices, please see PCoIP® Zero Client Firmware Administrators' Guide.

Audience

These release notes are intended for administrators who are responsible for installing the Teradici Virtual Audio Driver.

Note

Administrator rights are required in order for the installer to run successfully.

Additional Resources

If you need to determine the Teradici Virtual Audio Driver version that is currently installed on a VMware View virtual desktop, please see Knowledge Base support topic 1348 on the Teradici support site.

Installing the Teradici Virtual Audio Driver

These instructions explain how to run the PCoIP Component Installer to install the Teradici Virtual Audio Driver on a VMware View 4.5+ virtual desktop. You can install this driver either by running the installer setup wizard or performing a silent installation from the command line. Both procedures are explained below. This section also contains instructions for uninstalling and disabling the Teradici Virtual Audio Driver.

Installing from the PCoIP Component Installer Setup Wizard

Note

You must be logged in with administrator rights in order to successfully perform this installation.

To install the Teradici Virtual Audio Driver from the setup wizard:

  1. Copy the setup wizard (PCoIP_ComponentInstaller.exe) to the virtual desktop.
  2. Double-click on the file to launch the setup wizard.
  3. Click Next at the welcome dialog. Welcome Screen
  4. Accept the license agreement by clicking I Agree. Welcome Screen
  5. Click Install to install the Teradici Virtual Audio Driver component. Welcome Screen
  6. This dialog appears when the installation successfully completes. Click OK to continue. Welcome Screen
  7. Click Finish to exist the setup wizard. Welcome Screen
  8. From the Windows desktop, navigate to Start > Control Panel > Sound.
  9. Ensure that Teradici Virtual Audio Driver is selected as the default device in the Playback tab, as shown below.
    Welcome Screen
  10. Reboot the virtual desktop operating system so the new audio driver can take effect.

Note

Whenever you run the PCoIP Component Installer, any existing Teradici Virtual Audio Driver is deleted and then installed again. An operating system reboot is required each time.

Performing a Silent Installation

You can also use the PCoIP Component Installer to perform a silent installation of the Teradici Virtual Audio Driver by typing the following at the command line: <location>\PCoIP_ComponentInstaller.exe /S where is the full path to the folder containing the installer.

Note

This command is case-sensitive.

Uninstalling the Teradici Virtual Audio Driver

Note

If you want to install an earlier version of the Teradici Virtual Audio Driver, you must uninstall the existing version first.

To uninstall the Teradici Virtual Audio Driver: 1. On the Windows desktop, navigate to Start > Control Panel > Device Manager. 2. Expand the Sound, video and game controllers node. 3. Right-click on Teradici Virtual Audio Driver, and then select Uninstall. 4. Close the Device Manager. 5. Reboot the virtual desktop operating system.

Disabling the Teradici Virtual Audio Driver

To disable the Teradici Virtual Audio Driver: 1. On the Windows desktop, navigate to Start > Control Panel > Device Manager. 2. Expand the Sound, video and game controllers node. 3. Right-click on Teradici Virtual Audio Driver, and then click Disable. 4. Close the Device Manager. 5. Reboot the virtual desktop operating system.

Note

If you disable and then re-enable the Teradici Virtual Audio Driver from the Device Manager, you will need to restart the PCoIP session by logging off and back on again or by rebooting the operating system.