The PCoIP Client provides support for PCoIP Ultra, the latest protocol enhancements from Teradici. PCoIP Ultra is optimized for truly lossless support with bit-exact color accuracy and preservation of content detail at the highest frame rates.
PCoIP Ultra protocol enhancements propels our industry-recognized performance into the future of remote computing, with faster, more interactive experience for users of remote workstations working with high-resolution content.
PCoIP Ultra is disabled by default. To enable it, see Enabling PCoIP Ultra.
PCoIP Ultra Enhancements¶
In version 19.08, PCoIP Ultra provides the following benefits:
- Support for 4K/UHD high frame rate content
- Efficient scaling across multicore CPUs leveraging AVX2 instruction sets
The Software Client for Windows 19.08 with PCoIP Ultra contains certain limitations around USB and printer plugin redirection. The latest beta version of PCoIP Ultra is available via our Technology Preview version, as outlined below.
PCoIP Ultra Technology Preview
PCoIP Ultra is an evolving technology, and new capabilities and enhancements are introduced frequently.
If you would like to test unreleased versions of PCoIP Ultra, we invite you to join the PCoIP Ultra Technology Preview program. Technology Preview users receive pre-release versions of Teradici software for use in non-production environments, and provide feedback to our engineering teams.
To learn more and to join the technology preview, visit the Teradici Support site.
To take advantage of PCoIP Ultra, you need to meet these requirments:
- A PCoIP agent (any type) 19.05.0 or later.
- A PCoIP Software Client for macOS or PCoIP Software Client for Linux, 19.05.0 or later.
PCoIP Software Client for Windows users
Support for PCoIP Ultra on the PCoIP Software Client for Windows is provided via the PCoIP Ultra Technology Preview as described above.
- The CPUs on bot the agent and the client machines must support the AVX2 instruction set.
Troubleshooting PCoIP Ultra¶
For troubleshooting information around implementing the PCoIP Ultra protocol enhancements, see the knowledge base article: Troubleshooting PCoIP Ultra.