AWI: Event Log Settings

The Event Log page lets you view and clear event log messages from the host or client, and set the log filtering mode on the device. You can also enable and configure syslog as the logging protocol to use for collecting and reporting events.

You can access this page from the Diagnostics > Event Log menu.

Figure 7-94: AWI Event Log Page – Event Log Selected

Table 7-92: AWI Event Log Page Parameters

Parameter	Description
Enable Event Log	When this feature is enabled, logging occurs in verbose mode, and all event log and syslog options are displayed. When this feature is disabled, the logging options are hidden. Disabling the event log disables logging and causes existing persistent event logs to be deleted. If syslog settings are configured, logs will not be sent to a syslog server.
Event log Messages	View: Click to open a browser page that displays the event log messages (with timestamp information) stored on the device. Press F5 to refresh the browser page log information. Clear: Click to delete all event log messages stored on the device.
Enable Syslog	Enable or disable the syslog standard as the logging mechanism for the device. Note: If syslog is enabled, you must configure the remaining fields. If syslog is disabled, these fields are non-editable.
Identify Syslog Host By	Choose if the syslog server host is identified by IP address or by fully qualified domain name (FQDN).
Syslog Host IP Address / Syslog Host DNS name	The parameter that displays depends on which option you choose to identify the syslog server host: IP Address: Enter the IP address for the syslog server host. FQDN: Enter the DNS name for the syslog server host. Note: If you enter an invalid IP address or DNS name, a message appears to prompt you to correct it.
Syslog Host Port	Enter port number of the syslog server. Note: The default port number value is 514.
Syslog Facility	The facility is a number attached to every syslog message used to categorize the source of the syslog messages. The facility is part of the standard syslog header and can be interpreted by all syslog servers. Enter a facility to suit your logging needs. For example, you could configure devices as follows: Zero clients to use facility 19 Cisco routers to use facility 20 VMware ESX hosts to use facility 21 Note: The default facility is set to “19 – local use 3”. Cisco routers default to “23 – local use 7”.
Enhanced logging mode	If you require enhanced logging details in the event log to help troubleshoot a problem with a zero client or remote workstation card, select an enhanced logging category, and then click Apply > Continue. (To return to normal logging mode, click Disable, and then Apply > Continue.) Note: Enhanced logging may be enabled for only one category at a time. Enhanced logging mode messages can be located in the event log by their Level 3 (LVL:3) designation, which indicates a debug-level message. Enhanced logging mode categories: Audio: Provides enhanced audio-related details, such as audio compression levels and audio bandwidth. Enable this mode if you are experiencing any problems with audio quality. Management Console: Provides debug-level details for the connection state between the device and the MC. Enable this mode if you are having trouble connecting to or managing the device using the MC. Networking: Provides socket-level details for a device's network connections. Enable this mode for network-related issues—e.g., if the device cannot connect to a peer or broker, or if it cannot get an IP address from a DHCP server. OneSign: Provides enhanced logging for connections using Imprivata's OneSign Single Sign-On proximity cards. Enable this mode to see debug-level messages between a device and a OneSign authentication server. Session Negotiation: Provides pre-session messaging details, such as the full feature set advertised by each device. Enable this mode for low-level session negotiation details. SmartCard: Provides debug-level messages for smart cards. Enable this mode if you experience trouble tapping or logging in using a smart card. System: Provides heartbeat details about the device, such as ambient temperature. Enable this mode for system-level problems. USB: Provides details of the traffic between the device and any connected USB devices. Enable this mode if you are experiencing problems with a connected USB device. Video: Displays enhanced image-related logging information. Enable this mode for image problems, monitor problems, or display topology issues.