PCoIP Hardware Accelerator

Experience smooth, stable video playback and maximum VM performance with the Teradici PCoIP Hardware Accelerator. By optimizing the use of CPU resources, the card enhances the user experience in VMware Horizon® View environments and saves server costs. The card dynamically offloads the most active displays, increasing the frames per second delivered per CPU cycle by 49% - increasing server consolidation ratios by up to 2xs. And, when coupled with a GPU, the card efficiently encodes the extra pixels generated by the GPU, ensuring the benefits of the local GPU are carried over to the endpoint.

What our customers are saying


Greater Consolidation Ratio

The more virtual desktops running on a host, the lower the cost per user. System managers can take advantage of extra CPU headroom and reduction on CPU overhead to improve consolidation ratios by up to 2 times; reducing the need to overprovision systems.

Consistent User Experience

PCoIP Hardware Accelerator allows for a dramatically better application experience for your desktop users; while maximizing the consolidation ratio. By dynamically allocating resources, the card reduces peaks in CPU utilization and creates virtual CPU ‘headroom’, allowing CPU intensive applications to run smoothly, avoiding cases where the CPU would otherwise starve.

Support and Maintenance

Teradici’s Product Support and Maintenance offering provides customers with defined service levels and 24x7 support for high-severity issues. Help protect your business against business disruption by inquiring about our support plans with your reseller.

Model APEX 2800 LP
Format Half height, half length
PCIe gen 2.0, x4
Memory 2GB of onboard DDR3 SDRAM with ECC protection
# of displays supported Resolution
2560x1600
1920x1200
1680x1050
1280x1024
In Portrait
25
40
50
100
In Landscape
40
64
85
100
Power Power supplied to card via PCIe interface, Max 15 watts
GPU compatibility Supports GPU options: shared GPU (vSGA), vGPU and GPU pass-through (vDGA)
System requirements PCIe slot x4, x8 or x16
ESXi 5.0 or later
VMware Horizon View 5.0 or later
VMware Horizon Published Desktop 6.0 or later
Up to 2 cards per server
Optional add-on PCoIP Zero Clients - coupled with PCoIP Hardware Accelerator the hardware accelerator can double the frames per second delivered to ensure a better user experience
Government Compliance Trade Agreements Act (TAA) Compliant

Read the datasheet

Teradici PCoIP Hardware Accelerator PCIe card is compatible with rack servers supporting the following slots:

  • PCIe x8 gen 1.1 electrical slot which, which can accommodate half height, half -length card.
  • PCIe x4 gen 2.0 slot (electrical) which can accommodate half height, half-length card (also known as low profile)

Hardware Accelerator has been certified on the following list Tier1 OEM servers. Click here for more info.

PCoIP Hardware Accelerator (APEX 2800 LP) is only sold as a PCIe Low Profile card, and as such, is only compatible with rack servers.

Hardware Accelerator is the perfect complement for the high visual content acceleration generated by the power of GPUs. Paired with any discrete GPU, Hardware Accelerator efficiently encodes the pixels generated by the GPU to deliver higher frames per second to the end point. Hardware Accelerator is the only solution available in the market which ensures those pixels are not lost to the end point, because of vCPU limitations, which would reduce the actual benefits of the GPU. The card exploits the full benefits of all GPU deployment scenarios including shared GPU (vSGA), shared virtual (vGPU) and GPU Pass-Through (vDGA).

VMware also enables third parties to offer GPU Pass-Through (vDGA), one GPU dedicated to a single VM, and virtual shared – either vSGA or vGPU (with NVIDIA).

  • ·vGPU: Currently only NVIDIA offers such solution on VMware Horizon View, Supports latest OpenGL and DirectX
  • vSGA: Offers limited OpenGL or DirectX support

This depends on the frame rate of the applications you are using. If all the users are keeping a 1080p screen busy all the time, then you would probably want one Hardware Accelerator per every 8 to 10 users. As always, you should test this out with the actual applications your end user requires.

Release 2.5.4 is available for download from the Teradici Tech Support site (KB #15134-3081) or your resellers/SI download center.

Our Admin Guide, available on techsupport.teradici.com, details the command line to set up the display resolutions that best fits your environment.  Once complete, the card automatically calculates the maximum number of displays that it can offload – no other intervention required.

The two main reasons for not having the card enumerating are:

  • The card is plugged into a PCIe slot that is not x4 electrical (if using Hardware Accelerator)
  • The drivers installed don’t correspond to the ESXi version used. It is important you use the right ESXi driver version.

The PCoIP protocol is based on UDP, but we recommend <150ms of latency to maintain the interactivity of the applications.

The PCoIP protocol consumes anywhere from 200kbps to a few Mbps depend on the activity on the screen (as in pixels changing on the screen)

The bandwidth required for constantly changing 30fps HD content varies based on what level of quality is desired. A native resolution 720p video is typically perceptually lossless at ~20Mbps, but very viewable at much lower bandwidths. Also, for constrained networks, the visual experience is usually better if the frame rate is decreased into the 10 to 15 fps range which can support less than 5Mbps of viewing. The protocol automatically makes these adjustments.

A network planning guide is available from techsupport.teradici.com which provides more details.

An evaluation guide is available for download on techsupport.teradici.com. Part of the evaluation guide is the APEX Dashboard which enables access to quick statistics in your lab environment. It also provides an easy way to enable or disable offloads on a specific VM to experience the benefits of Hardware Accelerator, particularly with the smoothing out of CPU.

Please note that the APEX Dashboard should only be used in Proof of Concept or lab environments.

This Teradici PCoIP Hardware Accelerator is covered by a three (3) year warranty period from the time of purchase. To activate the warranty, the card must be registered at techsupport.teradici.com.

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PCoIP Hardware Accelerator is tested by: