PCoIP zero clients FAQ

PCoIP zero clients are hardware based endpoints that use a highly integrated, purpose-built processor to perform image decompression and decoding. PCoIP zero clients do not have a general purpose CPU, local data storage or application operating systems, resulting in ultra-secure and easy to manage clients that do not require regular updates or patches. The PCoIP zero client processor provides the easiest to manage, most secure and highest performance user experience for office workers and power users.

PCoIP zero clients support VMware View virtual desktops and PCoIP remote workstation. Teradici RDSH for Microsoft RDS environment will also be supported.

Yes, all PCoIP zero clients are compatible and can take advantage of the server CPU utilization benefits provided by APEX 2800.

Teradici’s first generation PCoIP zero clients are based on the “Tera1” processor chipset and are available from over 30 hardware OEM partners. Tera2 is Teradici’s next-generation PCoIP zero client chipset that includes new features and new flexibility for virtual desktop, remote workstation and other hosted desktop solutions.

The new Tera2 PCoIP zero client chipset includes the TERA2321 dual display zero client processor and the TERA2140 quad display zero client processor. The key differences between these processors are:

• Monitor support for dual 1920x1200 or single 2560x1600 resolution (TERA2321)
• Monitor support for quad 1920x1200 or dual 2560x1600 resolution (TERA2140)

Tera2 zero clients include a more powerful image engine and zero client processor core to support an even richer set of features and even higher performance than the first generation Tera1 processors. The new processors and new zero clients have also been optimized to use less power, less physical hardware PCB space and fewer hardware components. The new features include:

• DisplayPort added to existing DVI and VGA interfaces with up to 2560x1600 resolution and 30” monitor support
• Up to five times the VDI pixel performance over the previous generation zero client
• At under 6W of typical system power, Tera2 dual display zero clients consume half the power of the previous generation
• New quad display zero client support with VMware View
• Faster USB 2.0 transfer rates
• Reduced bandwidth with client-side caching and enhanced compression
• Full power management with Wake-on-LAN support
• Stronger AES 256-bit encryption
• Support for upcoming unified communications voice over IP solutions
• Additional smart card support and other new features included in the latest PCoIP Firmware and PCoIP Management Console release

• If the Tera2 zero client includes a DisplayPort interface, simply connect the DisplayPort to a monitor that supports 2560x1600 resolution.
• If the Tera2 zero client includes only DVI interfaces, a special dual-link DVI cable is required that connects to the two DVI ports on the zero client and outputs a dual-link DVI signal to a DVI monitor capable of supporting 2560x1600 resolution. Contact your zero client OEM to inquire about the special dual-link DVI cable availability.

Some Tera1 zero clients support quad display connectivity to a remote workstation host but not to a VMware View virtual desktop. Tera2 zero clients now include quad support to VMware View virtual desktops in addition to remote workstation hosts.

Tera2 zero clients are capable of driving up to 50 Mpps (mega pixels per second) when connected to a virtual desktop session. The actual pixel performance achievable is dependent on the performance capability of the virtual machine (number of vCPUs, amount of memory, configuration settings) and the workload that is being driven (video, multiple displays, active scrolling, etc). When connected to a remote workstation host, the TERA2321 zero client is capable of driving up to 130 Mpps and the TERA2140 zero client is capable of driving up to 250 Mpps.

Tera2 zero clients support approximately twice the USB 2.0 transfer rate over the previous generation for bulk transfers, or up to 25Mbps. Actual achievable transfer rates vary for different USB devices and under different network conditions. Individual devices should always be tested for compatibility. Isochronous transfer rates are unchanged and will continue to operate in USB 1.1 mode.

Tera2 zero clients include client-side caching and enhanced lossless text CODEC support. Users should expect to significantly less bandwidth over the previous generation zero client, although actual bandwidth savings is always dependent on the content that is displayed and will vary based on specific usage scenarios.

* Note: bandwidth reductions require an upcoming version of VMware View.

Tera1 zero clients use AES 128-bit or Salsa256-bit encryption. Tera2 zero clients use AES 128-bit encryption or AES 256-bit encryption (Salsa256-bit is no longer required or supported on Tera2).

Teradici’s UC API and development kit enables softphone vendors to implement support for Tera2 PCoIP zero clients.

No, voice UC will only be available on Tera2 PCoIP zero clients.

Teradici will soon be announcing partnerships with major UC solutions vendors. Partners are taking advantage of Teradici's UC API and SDK to build support for PCoIP zero clients into softphone products. For specific timing of softphone support for PCoIP zero clients, please consult with your preferred softphone vendor.

Tera2 PCoIP zero clients will support voice calls between users.

Over 30 OEM partners provide PCoIP zero clients today. For a full list of vendors, please see the where to buy page

• Online resources and support inquiries, visit http://techsupport.teradici.com
• Sales inquiries, contact us today.