Teradici Arch FAQ

Teradici Arch is a software-based solution for Microsoft^® Remote Desktop Services (RDS) that uses the high-performance PCoIP^® protocol as an alternative to Microsoft Remote Desktop Protocol (RDP), enhancing the user experience while providing access to the entire PCoIP ecosystem.

Teradici Arch is a simple add-on to existing RDS (terminal services) deployments. RDS lends itself well to situations with application uniformity and consistency across activities users are performing such as training labs and task worker environments like call centers. With the addition of the high performance PCoIP protocol, end users will enjoy a superior end-user experience even with rich media. RDS use cases also can be extended to include branch offices and remote users.

Teradici Arch is best suited for organizations that have deployed both VMware View^® VDI and Microsoft RDS and wish to unify these deployments under a single remote display protocol to enable a number of important benefits.

These benefits include:

• the ability to deploy low maintenance, highly secure PCoIP zero clients, replacing repurposed PCs or thin clients to all end users
• Avoid the expense and complexity of XenApp. Teradici Arch provides a high performance protocol to support modern applications and use cases
• Extend RDS to remote users and branch offices
• Optimize network infrastructure on a single protocol
• Manage all end-point devices from a single provisioning interface and as a single pool of assets

Teradici Arch replaces the native RDP protocol within RDS with the high performance PCoIP protocol. PCoIP provides the best end-user experience over any network type and enables the use of PCoIP zero clients, which are the most secure and lowest OPEX end-points available on the market. Because of these features, Teradici Arch extends the capabilities of RDS deployments to additional use cases such as branch offices and remote users, environments with strict security mandates, and those use cases requiring rich media applications.

Teradici Arch will be sold as a perpetual license per named user with annual Maintenance and Support subscriptions. For specific pricing and how to purchase please contact our sales team.

Teradici Arch is compatible out-of-the-box with the following PCoIP end-points:

• PCoIP zero clients
  • Tera2: Firmware 4.0.3
  • Tera1: Firmware 4.0.2
• VMware View soft clients
  
  • Apple OS X 1.7
  • Windows 5.2
  • iOS 1.7
  • Android 1.7

Teradici Arch published desktop delivers PCoIP support for Microsoft RDS desktop sessions and supports the use of Teradici APEX^™ 2800 server offload cards to provide excellent performance and protects your current scalability with RDS. Once the Teradici Arch solution is installed on the RDSH server and PCoIP services are enabled, the APEX server offload card can be used.

Yes, the current Teradici Arch solution is suitable for deployments with VMware View broker already deployed, in particular with the VMware View VDI solution.

With Teradici Arch, the RDP protocol is replaced at the frame buffer level on the Microsoft Windows Server, ensuring the same great user experience as VMware View VDI desktops.

USB keyboard and mouse are fully supported. Support for USB peripherals such as flash storage, scanners, and printers will be announced in future releases with the ability for IT Managers to disable this functionality.

Check back on the Teradici website for future product announcements.

The current Teradici Arch 1.0 solution uses the VMware View Connection Server to broker sessions back to RDSH servers. Additionally, leveraging the VMware View broker provides access to the VMware View end point ecosystem, both soft and hardware clients and allows customers to leverage the strengths of this broker including load balancing capabilities and fault tolerance.

No, once Teradici Arch is installed, the RDSH server will only be able to deliver published desktops with the PCoIP protocol. The RDP protocol is replaced by the PCoIP protocol at the frame buffer level.

Teradici Arch broadens desktop virtualization by connecting the PCoIP ecosystem of products with a new platform, namely Microsoft RDSH, similar to a structural arch in a bridge or building.

Please log in to our support site at techsupport.teradici.com